Terms and Conditions

Welcome to Polymer80. By using our website, services, and purchasing our products, you agree to the following terms and conditions:

1. General Information

Polymer80 offers firearm parts kits, including 80 percent Glock frames and accessories.
By accessing or purchasing from this website, you confirm that you are at least 18 years old and legally eligible to own and build firearms in your jurisdiction.

2. Product Use and Compliance

Buyers are responsible for complying with local, state, and federal laws regarding firearm ownership and assembly.
Polymer80 is not liable for the misuse of its products or non-compliance with firearm regulations.

3. Payment and Pricing

Prices are listed in USD and may include applicable sales taxes at checkout.
We reserve the right to adjust pricing, discounts, or promotions without prior notice.

4. Shipping Policy

Orders are shipped within 1-2 business days, and delivery times vary based on location.
We ship internationally where permitted by law, but buyers are responsible for ensuring compliance with their local firearm import regulations.

5. Returns and Refunds

Unused, unopened items can be returned within 30 days of purchase for a refund or exchange.
Return shipping costs are the buyer’s responsibility unless the item was defective or incorrect.

6. Limitations of Liability

Polymer80 is not responsible for damages resulting from the improper use of its products.
All products are sold “as is” without warranties, except as stated by the manufacturer.

7. Intellectual Property

All content on this website, including text, images, and branding, is the property of Polymer80. Reproduction or use without permission is prohibited.

8. Changes to Terms

Polymer80 reserves the right to update these terms at any time. Continued use of the website constitutes acceptance of any modifications.

For questions, contact Support@polymer80.co.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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